This Privacy Policy describes how IMMHOME (immhome.com), operated by Cold Heath LTD, London, United Kingdom (“we”, “us”), collects, uses and shares your personal information when you visit or make a purchase from our store. Contact: hello@immhome.com.

Information we collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases: name, billing and shipping address, email address, phone number, payment information, order details, and browsing behaviour on our store (“Device Information” and “Order Information”, together “Personal Information”).

How we use it

We use your Personal Information to: fulfil orders placed through the site (processing payment, arranging shipping, providing invoices and order confirmations); communicate with you about your order; screen orders for potential risk or fraud; and, where you have opted in, send you information about our products and offers. You can unsubscribe from marketing emails at any time using the link in any email.

Sharing your information

We share Personal Information with service providers who help us operate the store: Shopify Inc., which powers our online store (see how Shopify uses your data at https://www.shopify.com/legal/privacy); payment processors, to take payment securely; and shipping carriers, to deliver your order. We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the store. You can control cookies through your browser settings; disabling essential cookies may affect how the store functions.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected or deleted, object to or restrict its processing, or receive a portable copy. If you are in the UK or European Economic Area, these rights arise under UK GDPR / GDPR, and you also have the right to lodge a complaint with your supervisory authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, contact hello@immhome.com.

Data retention

We keep your Order Information for our records unless and until you ask us to delete it, subject to legal retention obligations (for example, tax and accounting law).

Changes

We may update this policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The current version will always be available on this page.

Contact

For any questions about this policy or your data: hello@immhome.com — Cold Heath LTD, London, United Kingdom.