Frequently Asked Questions

How long do the lamps stay lit on one charge?

It varies by product — most ImmHome lamps run 8–30 hours per charge depending on brightness. The exact tested battery life is listed on every product page.

How do they charge?

All our lighting is USB-C rechargeable. A charging cable is included with every lamp; a full charge typically takes 3–4 hours.

Do the wall lights need wiring or an electrician?

No. Our wall sconces and hallway lights mount with an adhesive pad or a simple screw plate (included) and run on rechargeable batteries. No wiring, no electrician, renter-friendly.

What colour is the light?

Warm. Every ImmHome lamp glows at approximately 2700K — the warm, golden tone that makes rooms feel cozy after dark, never blue-white or clinical.

Are the flameless candles safe?

Yes — they're LED with a realistic flicker, no real flame, no heat, no fire risk, and they recharge via USB-C.

When will my order arrive?

Orders are dispatched within 1–2 business days. UK delivery is typically 8–14 business days after dispatch. Full details are on our Shipping Policy page.

How can I track my order?

Every order includes tracking, emailed at dispatch. You can also use our Track My Order page anytime.

What's your return policy?

30 days from delivery, no drama. See our Returns & Refunds page for full details.

Do you offer a warranty?

Yes — all products are covered against manufacturing defects for 12 months, in addition to your statutory rights.

How do I reach you?

Email Contact@immhome.com — we're available 24/7 and reply within 24 hours.